Dunns And Bradstreet Open Ratings:
| Open Ratings calculates supplier performance scores using a sophisticated algorithm that takes into account the amount of information available on a supplier, the recency of the information, and the accuracy of the raters. Ratings range from 0 to 100, however, this is not a percentile score. | ||
| Overall Performance Rating Indicative of likely overall performance |
94 |
|
| DETAILED PERFORMANCE RATINGS | ||
| RELIABILITY: How reliably do you think this company follows through on its commitments? |
97 | |
| COST: How closely did your final total costs correspond to your expectations at the beginning of the transaction? |
96 | |
| ORDER ACCURACY: How well do you think the product/service delivered matched your order specifications and quantity? |
94 | |
| DELIVERY/TIMELINESS: How satisfied do you feel about the timeliness of the product/service delivery? |
97 | |
| QUALITY: How satisfied do you feel about the quality of the product/service provided by this company? |
93 | |
| BUSINESS RELATIONS: How easy do you think this company is to do business with? |
96 | |
| PERSONNEL: How satisfied do you feel about the attitude, courtesy, and professionalism of this company's staff? |
98 | |
| CUSTOMER SUPPORT: How satisfied do you feel about the customer support you received from this company? |
97 | |
| RESPONSIVENESS: How responsive do you think this company was to information requests, issues, or problems that arose in the course of the transaction? |
97 |
| Past Performance Evaluation is a trademark of Dun & Bradstreet. | © Open Ratings, Inc. |
